United States & Canada: 

We ship to all 50 states. Orders placed Monday - Friday by 4 pm EST are processed and shipped in 1-2 business days. Orders placed after 4pm on holidays will be processed the next business day. Free shipping on orders.

TPS Bazaar Policy:

Sellers are required to ship items within 7 days of purchase. If the seller fails to ship within this timeframe, the order will be automatically canceled, and the buyer will be issued a full refund.

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Refund Policy:

We strive to provide our buyers with accurate product descriptions and a seamless purchasing experience. Please review the following policy regarding refunds and payment clearance:

Refund Eligibility

• Refunds will only be issued if the buyer receives a product that does not match product description on website as provided by seller
• In cases where actual product pictures are not available, designer-provided images will be used as the reference for comparison**. If the product matches the description but does not meet your personal preferences or expectations, please refer to our Relist Policy for options to resell the item through our platform.

How it Works

• Buyers must email us @admin@thephirstory.com within three (3) days of receiving the product if there is an issue.
• The buyer is required to provide proof of the item received, such as photographs or other supporting evidence, for verification.
• If no contest is made within the three-day notification period, the transaction will be considered finalized.

By completing a purchase on our platform, you agree to these terms.For questions or further assistance, please contact us at admin@thephirstory.com

**Note to Sellers- for unstitched products from designers, images must be provided.

We strive for your total satisfaction with your purchase. If you're not satisfied, TPS allows you to relist it on TPS Bazaar within 48 hours at no cost to you!

To relist your purchase, please email us at: admin@thephirstory.com